Week commencing 01/02/21

The goal of this weeknote is to form observations and conclude the we

  • Monday. Week one review for Paul our new Digital Product Officer.
  • Tuesday. Good working with Holly to define our stakeholders for our prototyping project and OKRs.
  • Wednesday. Various induction meetings and meeting the analysis team, who have new people starting.
  • Thursday. A remarkable day of very few Teams meetings. Unusual. Also impressed with progress the team are making and the insights they are starting to gather.
  • Friday. Working with tech partner fixed a tricky bug that’s been around for a while. Good session with James, defining stakeholders and opportunities to further embed content design. Joined a call to say farewell to a colleague, who we’ll miss but intend to keep in touch with.

And that’s it, these are the highlights that I am sharing from last week.


Week commencing 25/01/21

The goal of this weeknote is to form observations and conclude the week.

  • Monday. We had Paul, our new Digital Product Officer start with us. I spent much of the day (and week inducting on Teams). We are really excited to have Paul start, and I am inducting through a couple of checklists and a card-based board in Asana.
  • Tuesday. Further induction and various internal meetings. We delivered a show and tell on our recent design sprint. It went well, we communicated well and had good engagement, with some testimonials from our colleagues and they were inspired…

Join the Joseph Rowntree Foundation (JRF) Advocacy & Public Engagement team, and support us as we develop our digital products and services.

JRF is an independent social change organisation working to solve UK poverty.

We work with others to put forward sector-leading research, evidence, solutions and stories to the UK’s influencers and decision-makers.

This post plays an important role in supporting the transformation of the organisation’s digital proposition. You’ll support me, JRF’s Digital Product Manager to drive the development roadmap of core web products, through the product life cycle.

You’ll support the continuous improvement and enhancement of the user experience…


A blue and orange permanent marker is held up to camera in front of two post-it notes
Photo by Kelly Sikkema on Unsplash

Our discovery with Snook has finished. This blog is a brief trip into where we have come from, what we’ve achieved, and how we reflected on the lessons learned from the project.

This is a joint blog post on our discovery into JRF online, from Louise Mushet (Service Designer at Snook), Ben Stuart (Digital Product Officer at JRF), Laure Duchamp (User Researcher at JRF) and Daniel Wigglesworth (Digital Product Manager at JRF).

Daniel: Over the past two years JRF has made significant progress moving into a new outcome-oriented social change organisation.

At JRF we realised that, to create the most…


Week commencing 07/09/20

The goal of this weeknote is to form observations and conclude the week. I have also decided to start simply numbering my weeknotes.

  • Monday. I had a week off bank holiday week, and on my return scheduled in catch-ups and 121s until the end of the year with each of the members of my team. I caught up with my colleagues, and finalised objectives with our User Researcher together until the end of the year. I started attending a meeting for the Development Outcome Delivery Group. This lead to a good conversation around OKRs within discovery projects


Young girl looks out to sea through binoculars on a pier
Photo by --> paypal.me/ninekoepfer on Unsplash

A look into our discovery to align the Joseph Rowntree Foundation’s (JRF) online presence with our evolution into a social change organisation.

As Claire Ainsley laid out in her blog, over the past two years JRF has made significant progress moving into a new outcome oriented social change organisation.

These changes to our strategic direction and external profile led us to our need to establish a starting point for the next version of JRF online, as the services, content, and channels that people outside of our organisation interact with are still mostly geared towards JRF being a think tank.

We’ve…


Join the Joseph Rowntree Foundation (JRF) Advocacy & Public Engagement team, and lead our approach to this user-centred design specialism.

JRF is an independent social change organisation working to solve UK poverty.

We work with others to put forward sector-leading research, evidence, solutions and stories to the UK’s influencers and decision-makers.

We are currently recruiting some key roles to the Advocacy & Public Engagement team: Content Designer; Traffic Manager; and, Delivery Manager.

Using our design principles, you’ll gain an in-depth understanding of our users and their differing needs, and work with multi-disciplinary teams to design high-quality content that’s easy to…


Adapt, collaborate, lead, support

Again, like this week, this week has been a funny one. Not in the slapstick sense — which involves diving over a garden gate to help a guy with a set of falling ladders as I did last Saturday. There’s alot of work coming into the broader team that I work within.

I’m on a bit of a thread about priorities and time management.

I’ve also been reflecting on a genuine learning point around collaboration from an encounter a while back.

I had attended a show and tell where an intriguing problem was being presented. I…


Dreams and reality

This week has been a funny one. Lots of interesting and exciting work is floating around the broader team that I work within, there’s been significant development on a couple of things that have been around for a while, and there’s been a lot of sideways work requests.

I got to hear my colleague Luke share a phenomenal anecdote and outcome of a recent project. This is Poverty, is a set of moving and powerful stories that JRF has produced.

https://youtu.be/0RO67LjN_ks

I got to read about a tool my colleague Erika has developed to aid accessibility when…


Very brief this week as I have been on annual leave.

It might be because my office is also my bedroom, but I have found it harder than usual to take leave and not think about work.

There is good work coming up, our overall approach should become crystal clear where user-centred design is creating value against our outcomes.

I’ve mentioned previously that we are lining up a discovery, which means doing the hard work to understand user needs and then prioritising them on the web now that Joseph Rowntree Foundation is a social change organisation.

Include content from the…

Daniel Wigglesworth

Digital Product Manager at Joseph Rowntree Foundation

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