Very brief this week as I have been on annual leave.
It might be because my office is also my bedroom, but I have found it harder than usual to take leave and not think about work.
There is good work coming up, our overall approach should become crystal clear where user-centred design is creating value against our outcomes.
I’ve mentioned previously that we are lining up a discovery, which means doing the hard work to understand user needs and then prioritising them on the web now that Joseph Rowntree Foundation is a social change organisation.
Interesting links I’ve read this week
There is no content designer assigned to our discovery project. This is something we will be looking to address.
Having established a few new roles in the team, it’s great to see a framework like this being shared in the open so that I can learn from it in order to help support my colleagues with their own progression and development.
I’ve found the hardest part of an organisation becoming more user-centred is getting people to see themselves as providing a service.
These recipes form a practical guide. I was interested to find service examples that were a little more relational, such as peer-to-peer support.
I get a lot of motivation out of cycling, often solo, this was an interesting read.
And that’s it, these are the highlights I am sharing from the last week.